Frequently Asked Questions About Your Privacy
Your personal account details and betting history are archived after closure. Transaction records stay on file for seven years to meet financial regulations, then are securely deleted. You can request a full data export before you close if you need a copy for your records.
Your DANA, OVO, GoPay and QRIS payment information never sits in plain text on our servers. Each transaction uses encrypted channels and is processed through certified payment gateways. We never store full card numbers or account passwords — only transaction reference codes.
Yes. Open your account settings and you'll see your profile fields — name, email, phone, date of birth and linked payment methods. For a complete export of your betting history, login records and support interactions, request it via live chat and we'll send you a file within two business days.
We use your email and phone number only to send you account alerts, withdrawal confirmations and updates about account security. We don't sell your contact information to advertisers. Where local law permits, you can opt out of non-essential emails in your account preferences.
Your betting history and account balance are visible only to you when logged in and to pompa88 alternatif staff if you contact support about a transaction. We never share this data publicly. Your winnings are shown only on your account statement and withdrawal receipts.
Contact support immediately via live chat or email. We'll review your login history, freeze the account if needed and help you secure it. If an unauthorized withdrawal occurred, we'll investigate and work with your payment provider — DANA, OVO, GoPay or QRIS — to recover the funds.
Session cookies end when you log out or close your browser. Preference cookies — like your language choice — stay for up to one year so you don't have to reset them each visit. You can clear or disable cookies anytime in your browser settings without affecting your account.
